The Lansing Board of Water & Light publicly owned utility service providers that also known as BWL. They provide electricity and water to the customers of Lansing and East Lansing, Michigan, and the surroundings. This utility company was formed in 1885. The headquarter of the Landing Board of Water & Light is situated in Lansing, Michigan. They also serve steam and chilled water to the residents of Lansing.
How to Pay the Lansing Board of Water & Light Bill
There are several payment options available to pay your Lansing Board of Water & Light bill. You can choose to follow any following payment option which is right for you.
Pay Lansing Board of Water & Light Bill via Online Method:
- The online payment method is the fastest way to make your BWL bill payment. Before making the payment, you have to register first. If you already completed the registration process, you need to follow these instructions as mentioned below:
- You have to visit this link lbwl.mysecuredservices.com
- Then, on the provided field, you just need to input the username and password.
- After providing your Login details, simply select the Sign In option.
- Then, follow the steps further to pay your BWL bill.
Pay BWL Bill by AutoPay:
- AutoPay allows the customers to pay their utility bills directly from your account. The payment amount will be automatically withdrawn from your account each month. To use this service, you have to set up the AutoPay service. To set up AutoPay, simply login into your BWL account:
- You need to visit this link lbwl.mysecuredservices.com.
- Then, provide the User Name and Password on the respected fields.
- After providing your details, you need to select the Sign In option.
- Then, after entering the portal, simply set up your AutoPay service.
Pay Lansing Board of Water & Light Bill by Mail:
- Through the traditional mail method, pay your Lansing Board of Water & Light bill. Send your money order or personal check by mail to the Lansing Board of Water & Light. The mail payment will take time to proceed. While sending your mail, you need to include the BWL account number on your check or money order. You can use this payment address to make the payment:
Lansing Board of Water & Light
P.O. Box 13007
Lansing, MI 48901-3007
Pay Lansing Board of Water & Light Bill by Phone:
- Users can also pay the BWL bill over the phone. You can pay your utility bill through an automated phone system. To make the payment, you need to dial (517)702-6006 from your phone. after calling on this number, select option 3. The payment over the phone service is available 24/7. To make the payment, you will need a BWL account number, bank account number and transit routing number, or credit or debit card number.
Pay Landing Board of Water & Light Bill in Person:
- BWL offers many varieties of options to make your bill payment in person. These are the following locations where you can pay your utility bill.
- Self Service Kiosk Locations:
- You can visit the Kiosks locations to make your bill payment. They accept the payment in form of credit and debit cards and electric banking payments. Visit this location, to make payment: 1201 S. Washington Ave., Lansing, MI 48910.
- DropBox Locations:
- You can pay your utility bill through the dropbox locations. You will get the drop box at the customer service center. Other drop boxes are located at the Corner of W. Allegan St. and Townsend St. Envelopes.
How the Penalty Fees Work
- On a monthly and non-recurring basis, you have to pay several fees to the Lensing Board of Water & Light. These are the following fees that you have to pay:
- Connection: For the electric connection fees, you have to pay $135.
- Reconnection (electric): You have to pay $135 to reconnect your service after it gets disconnected.
- Reconnection (water): To reconnect the water service, you have to pay $65 to $130.
- Security Deposit (electric): For the electric services, you have to pay $128 for the security deposit.
- Security Deposit (water): For the water services, you will be charged a $55 to $127 security deposit.
- Late Payment Fees: If you cannot make your utility bill payment within the due date, you have to pay the late payment fees. For the late payment fees, you have to pay 5% of the past due balance.
- Insufficient Funds: If your payment check is returned due to an insufficient balance, you have to pay the insufficient fund fee of $30.
What to Do If You Can’t Pay the Bill
- There is some payment assistance program is available for customers who cannot pay their utility bill. These are the following program available:
- Payment Arrangement: If you are having any program to paying your utility bill, you can contact customer service. They will work with you to provide a payment plan that fits your needs.
- LIHEAP: If you are a low-income customer, then you can apply for this federal funding program. For information regarding this program, contact the National Energy Assistance Referral Project.
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Lansing Board of Water & Light Contact Info
If you need any help with paying your BWL utility bill, contact the customer service department. The customer service is available at:
Mon – Fri: 7 a.m. – 5 p.m.
1232 Haco Drive Lansing, Michigan 48912