What Do Dolphins Eat? Lessons from How Kids Search


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Posted by willcritchlow

Kids may search differently than adults, but there are some interesting insights from how they use Google that can help deepen our understanding of searchers in general. Comfort levels with particular search strategies, reading only the bold words, taking search suggestions and related searches as answers — there's a lot to dig into. In this week's slightly different-from-the-norm Whiteboard Friday, we welcome the fantastic Will Critchlow to share lessons from how kids search.

Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Hi, everyone. I'm Will Critchlow, founder and CEO of Distilled, and this week's Whiteboard Friday is a little bit different. I want to talk about some surprising and interesting and a few funny facts that I learnt when I was reading some research that Google did about how kids search for information. So this isn't super actionable. This is not about tactics of improving your website particularly. But I think we get some insights — they were studying kids aged 7 to 11 — by looking at how kids interact. We can see some reflections or some ideas about how there might be some misconceptions out there about how adults search as well. So let's dive into it.

What do dolphins eat?

I've got this "What do dolphins eat?" because this was the first question that the researchers gave to the kids to say sit down in front of a search box, go. They tell this little anecdote, a little bit kind of soul-destroying, of this I think it was a seven-year-old child who starts typing dolphin, D-O-L-F, and then presses Enter, and it was like sadly there's no dolphins, which hopefully they found him some dolphins. But a lot of the kids succeeded at this task.

Different kinds of searchers

The researchers divided the ways that the kids approached it up into a bunch of different categories. They found that some kids were power searchers. Some are what they called "developing." They classified some as "distracted." But one that I found fascinating was what they called visual searchers. I think they found this more commonly among the younger kids who were perhaps a little bit less confident reading and writing. It turns out that, for almost any question you asked them, these kids would turn first to image search.

So for this particular question, they would go to image search, typically just type "dolphin" and

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